QRDock / Help Center
Create a QR Code
Troubleshooting

My QR code won’t scan, what to check

The handful of issues behind almost every failed scan.

Contrast and quiet zone

The most common causes are low contrast and a missing margin. Use dark modules on a light background and leave empty space around the code.

Logos and density

If you added a logo, raise error correction to H and keep the logo small and central. Long content makes a denser, harder-to-scan code, shorten the URL where you can.

Print size

Make sure the printed code is large enough for the scanning distance, roughly one-tenth of the distance it is read from.

Try another scanner

Camera apps vary in how they read codes. Test with two or three phones before deciding a code is broken.